Web.com Review: Value (3.5 stars)

Value Depends on What You Need

It’s hard to rate Web.com for value because it depends on which package/ features you need, whether you want to use a design program etc.  If you’re only going to use Paypal to sell products on your website, Web.com is well-priced.  If you want to have your site professionally designed and you’re not using the basic package, you’ll end up paying a lot more than it’s worth.

No Free Trial, No Money-Back Guarantee

With no free trial or money-back guarantee, you have to cross your fingers and hope you’ll be comfortable with Web.com’s builder.  If it turns out you don’t like it, you’re out of luck.

Package Details

The basic Website package is an ok deal at $9.95/ month.  It comes with 30 email addresses, 5 GB of disk storage, and 20 GB of bandwidth (data transfer).  It also comes with $25 worth of ad credits from both Google and Yahoo search advertising.  This package, however, does not come with an e-commerce system.  If you want your site custom designed, the design program costs $299.95. 

The Website + Marketing package is a pretty good deal at $19.95/ month, though the design program is more expensive than others you’ll find.  It comes with 50 email addresses, 10 GB of disk storage and unlimited bandwidth.  It also comes with $50 worth of ad credits from both Google and Yahoo search advertising as well as access to Constant Contact, which allows you to send newsletters and run email marketing campaigns. This package also features an e-store with a normal range of features, though you can only use Paypal as your payment method and you’re limited to 400 products.  And if you want to use their design program, it’s an extra $599.95. 

The Website + Marketing + E-Commerce package is a good deal if you want advanced e-store features but not professional design.  If you don’t need the fancy e-store, it’s more expensive than it’s worth.  It costs $59.95/ month and comes with 50 email addresses, 10 GB of disk storage and unlimited bandwidth.  It also comes with $75 worth of ad credits from both Google and Yahoo search advertising as well as access to Constant Contact.  This package also features an advanced E-store system provided by Miva Merchant.  If you want to use the design program, run screaming in the opposite direction for it costs a whopping $1499.95.  You may as well get a professional designer to do your site from scratch at that price.

Free Stuff and Extras

All packages come with a free domain name (for the first year) and 24/7 telephone support.  The basic package comes with 30 email addresses and the two advanced packages come with 50.  If you want extra email addresses, they cost $2.50 for 5.  If you’re using the basic website package and you need to upgrade your bandwidth, you can only do so by upgrading to the next package.

The basic package comes with 5 MB of disk storage and 20 GB of bandwidth (data transfer) while the two advanced packages come with 10 MB of disk storage and unlimited bandwidth.  Extra storage costs $4 for 10 MG.  If you’re using the basic website package and you need to upgrade your bandwidth, you can only do so by upgrading to one of the advanced packages.